You are covered when you buy from Gym Junkie LTD.

We ensure that all of our products undergo rigorous quality testing and extensive packaging to reduce the chance of any defects, however, in the unlikely circumstance that there is a failure with your purchased goods, simply take a deep breath and get in touch.

2 Year Warranty Included on each product.

warranty applies to all physical goods, and only for physical goods purchased from Gym Junkie LTD.

What does this warranty cover?

This warranty covers any defects in material or workmanship under normal use during the warranty period.

During the warranty period, Gym Junkie Ltd will repair the faulty products by replacing the failed components, if the product has undergone a major fault where it is unable to be repaired, Gym Junkie Ltd will replace the product for you, whether it is a major fault or minor fault is only determined by Gym Junkie upon inspection of the faulty product at their Auckland facility.

How long does the coverage last?

The Warranty Period for Physical Goods purchased from Gym Junkie is 2 years ( 730 days ) from the date of delivery as confirmed by Courierpost tracking information.

What is the process if I have a faulty product?

If you experience a fault in your product we will email you a return label and organize for the courier to collect the faulty product from your desired location or you can drop the item at your local post shop.

Once the item has been successfully received in to our Auckland facility we will test the product to help diagnose the potential faults, if it turns out the product is not faulty you will need to pay for the courier cost to and from our warehouse.

If a fault is found we will cover courier expenses both ways and will proceed to repair your product with new genuine parts.

If the fault cannot be repaired to a standard than allows the product to work as it previously did, otherwise known as a major fault then we will replace your product with a new model.